Returns Policy

Last updated January 25, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at hello@iotready.co

to obtain a Return Merchandise Authorization (RMA) number. After

receiving a RMA number, place the item securely in its original

packaging and include your proof of purchase, and mail your return to

the following address:

IoTReady

Attn: Returns

RMA #

F3, 3rd Floor, Rich Homes

5/1 Richmond Road

Bangalore, Karnataka 560025

India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  1. All items will be inspected for damage upon receipt.
  2. Any sign of physical or electrical damage not caused by a fault in our workmanship will render the items non-returnable.
  3. Before returning an item, please let us know if you would prefer to receive a refund or a replacement.
  4. After 30 days, items cannot be refunded but our standard warranty terms apply.

Questions

If you have any questions concerning our return policy, please contact us at:

  1. +91 80503 73299
  2. hello@iotready.co